Unified Communications
Unified Communications solutions is the usage of the network as the basis and the platform for collaboration. By using the intelligence of the network, your organization can move ahead with greater speed and agility and with increased cost savings. Today, the network is a strategic platform in a world that demands better integration between voice, video, data and mobile applications on fixed and wireless networks.
Texcel delivers an easy-to-use, multimedia collaboration experience across business, government agencies and institutional workspaces using the Cisco Unified Communication Servces. Our portfolio of services is based on proven methodologies that help accelerate cost savings and productivity gains associated with deploying a Cisco Unified Communications solution. Requisite activities are defined at each phase. Customized planning and design services focus on creating solutions that meet business needs. Award-winning technical support increases operational efficiency. Remote management services simplify day-to-day operations, and optimization services enhance solution performance as your business needs change.
Some of the solutions include:
IP telephony: Integration of IP phones over wired or wireless networks with multimedia and media control applications and call processing.
Unified Messaging: An enterprise ready voice, e-mail and fax messaging platform.
Rich Media Conferencing: Integration of voice, video and web conferencing capabilities to provide a complete multimedia conferencing solution.
Contact Center: A solution to create a virtual contact center using advanced contact center applications so that customers can be matched to the correct agents.
Click here to learn more about our Cisco solutions.
